So here’s the thing. When I received last months Glossybox and saw the absolute dismal contents I decided that it was time to cancel. When I went into my Glossybox account, I saw that I had enough points to get a free box in April. What better way to give them one last chance. Well here’s the thing. Glossybox really messed up for me this month. I have had my fill of not only their hit and miss boxes, but their absolutely appalling attitude to their Irish customers.
Irish customers receive their boxes about a week after their Uk counterparts. This is not always the case, but for the most part this is how I found it work. This actually doesn’t bother me, as due to distance etc it takes longer to deliver. However, some bright spark in Glossybox HQ decided that they would ship a whole load of April’s boxes to bloggers, celebrates and other people in the media in Ireland almost a week before normal subscribers received their boxes. As a result of this, I saw at least 5 different people post pictures of the contents on Twitter and Facebook. There were many more that gave spoiler warnings so you didn’t actually see what was inside. This has annoyed me beyond belief. The whole point of Glossybox for me is the surprise.
Not only did I see the contents due to PR boxes, but last week Glossybox sent me an email asking me to fill in a survey of what I would like to see in future boxes. When I clicked on the link it brought me to my account, where low and behold there was a list of the items that would be in my box. Seriously!!!! Are you having a laugh? Why don’t you just ring me and say, “hey Sinéad here’s what’s going to be in this month’s box”. How is this happening. I subscribe to 1 other box and I have never had a problem with seeing contents before the box is delivered.
I finally received my Glossybox this morning. Talk about an anticlimax. In fact it sat on the counter top for a few hours, until I needed to take pictures for this blog post. Glossybox ruined the surprise and have taken the niceness out of the box for me. I am so over Glossybox.
In saying that, the contents of this months box were actually ok. Not amazing, but ok.
Makeup MonsterApril 22, 2014 at 6:37 pm
I’ve got a few of the boxes complimentary and at this stage don’t even review them, I just can’t really get into them!